Friday, August 2, 2013

Tips on How to Buy Car Repair Shop Software Selectively and Powerfully

Real Auto Tips. - There are many software that developed to help car repair and also car diagnose this time. One software that very famous this day that developed to diagnose and repair car in many models is Autodata software. Many car models that can be helped to repair and diagnose. So this software specially dedicated for car repairing and diagnosing effectively and easy. Many automotive shop provide Autodata software to help many automotive technician jobs.

Beside Autodata software that developed to help repairing and diagnosing car, there are also still many kinds of car or auto repair software that developed to help people repairing and diagnosing auto car and motorcycle like alldata repair 2013, and others. 

Figure 1. Car Repair Shop Software Illustration

But do you how to buy car repair shop software selectively and powerfully? Buying software for your auto repair shop is a major investment. It is important to make sure that you do plenty of research so you know you’ve made the right decision. In here realautotips.net will show you some steps as Tips on How to Buy Car Repair Shop Software Selectively and Powerfully that we get from Fast Trak Auto Shop Management System site as follow:

A. Research the Company

Firstly, when you want to buy car repair shop software, you must do the research company that sell the software. You can spend time researching the company. Using their website, figure out things some questions as like: how old the company is, how many other products and services they offer, how successful they are, who the current leadership is and how long they have been in those roles, and where the company is located.

B. Read Customer Reviews

Secondly, before you buy car repair shop software, you can read the customer reviews that you can read from website or you can searching from search engine. The easiest way to figure out if the auto repair software you are considering is good or not is to read past customer reviews. Spend a considerable amount of time reading through as many as possible. This includes positive and negative reviews. They will give you an idea of the pros and cons about that particular product.

C. Ensure Compatibility with Everything

Thirdly, you must check and ensure compatibility of the car repair software that you want to buy with other tools that you provide. Make sure all computers, printers, scanners, and other accessories are compatible with the new software. If you don’t, you could find yourself in a lot of trouble. If you rely heavily on a particular printer or accessory that no longer works as a result of your new software system, how will you fix that? Many auto repair shops have computers that are running several different operating systems. This could also create a potential problem. By asking up front if any possible compatibility issues exist, you will be able to make a more informed decision and avoid potential issues.

D. Be Aware of the Pricing Structure

Fourth, you must be aware of the pricing structure when you want to buy the software. Does the software you are considering have a complicated pricing structure? If you need to add additional users or workstations, how much will it cost? Are you charged based on the number of users, the number of workstations, or is it a flat fee? Is there a monthly maintenance cost? Understanding these factors in advance will eliminate the possibility of unexpected expenses and surprises in the future.

E. Find Out What Level of Customer Service Is Offered

Fifth, you also must find out what level of customer service is offered when you want to buy car repair shop software. If you have a bump in the road, will the company you are considering help you? It is important to understand what level of customer services comes standard with the auto repair software package. 

This will help avoid the frustrating situation of finding out you need to pay additional money to the company just so they can help you with a problem. Do they offer an extended service plan? Is it a monthly, yearly, or one-time fee? What additional support does it provide? You want to make sure you know if it offers any of the following: Phone support, Email support, Online chat support, and On-site support.

F. Know About Upgrade and Update Frequency and Procedures

Sixth, before you sure to buy car repair shop software, you must know about upgrade and update frequency and procedures. Ask the company you are considering how often they release upgrades and updates for their software packages. You should look back over the past 5 to 10 years and see historically what the trend is. Also, ask how you are notified about them. If the company just pushes out updates and upgrades without notifying you, it could cause potential compatibility problems. A company that is good about letting you know could prevent problems from happening in the first place.

G. Figure Out If the Software Can Be Customized

Seventh, try to figure out if the software that you want to buy can be customized. Depending on your business, you might not be able to use a one-size-fits-all package. Can the package you are considering be sold as individual modules? This would allow you to pick and choose what works best. Understanding this can save you money by making sure you only buy what you need. It is also possible that the software could come in different versions that offer more or less features depending on the price. It is important to select the right package for your individual needs.

H. Ask For a Demo

Eighth, to make sure that the car repair shop software that you want to buy can work perfectly, you can ask for a demo. Most companies who sell commercial auto repair software offer some sort of demo. It could be an evaluation version of their product or a live webinar demonstration. Either way, it is important to see the product you are considering in action before making a final decision.

I. Find Out about the Entire Implementation Process

Ninth, lets to find out about the entire implementation process. Being aware of how long it will take to implement the new software is crucial. If the company promises a 24 hour turnaround time, will that work for you? What if the turnaround is 48 hours, or longer? Will your company have to make adjustments? Would the implementation be better suited for a slower period of time, like over a holiday weekend? Does the company offer a guarantee about their ability to get your new auto repair software up and running? If they mess up, how will they fix it? Asking for a clear roadmap of the implementation process in writing will clear up any misconceptions you might have.

J. Understand the Type of Money-Back Guarantee the Company Offers

The last please understand the type of money-back guarantee the company offers. After spending a large amount of money implementing a new auto repair software package, what happens if you’re not satisfied? Can you get your money back? Will the company put everything back the way they found it? This is perhaps the most important part of any software purchasing decision. Sometimes you won’t know a particular software package is wrong until a few weeks or months down the road. If that happens, you need to be sure you are protected.


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1 comments:

  1. Amazing that there is now a automated software that can easily provide the information about all the technical details of a vehicle.

    Thanks
    Bruce Hammerson

    Hydraulic Hammers

    ReplyDelete

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